About The Relationships Service
The Relationships Service is a charity providing counselling, therapy and family mediation to help you make sense of life’s challenges, improve relationships and find a way forward
We support individuals, couples, partners, families and young people. Whoever you are and whatever your relationships look like, you are welcome.
Formerly known as Relate London North West, Hertfordshire, Mid Thames & Buckinghamshire, our name has changed, but our commitment to providing trusted, professional support remains. For more than 30 years, we have helped people navigate challenges affecting their lives, relationships, families and wellbeing.
We support people with their emotional wellbeing, mental health, relationships, sex lives and family relationships.
We also support families following relationship breakdown through our mediation service with mediators accredited by the Family Mediation Council.
Support is available online and face-to-face across London, Hertfordshire, Berkshire and Buckinghamshire. Our experienced counsellors can also provide online counselling to people outside these areas.
Our experienced counsellors, therapists and family mediators provide a safe, confidential and non-judgemental space where people can talk openly and feel heard, in-person or online.
Our counsellors are qualified members of professional counselling bodies, with post qualifying training in specialisms including relationship counselling, family counselling, sex therapy, and young people’s counselling.
Our Commitment
The Relationships Service is a charity that is committed to providing access to counselling and mediation for all. The amount you pay for a counselling session is lower than the cost to the charity to provide it and we subsidise your session by seeking grants and funding from local authority and NHS partners, charitable trusts and other donations.
We will not turn people away who need our services – please talk to our friendly team about affordable options. We’re here to help!
We are a BACP Accredited service, where our policies and processes are rigorously checked each year by BACP Assessors. BACP is committed to developing the highest standards of proficiency and ethical practice within the counselling professions. Passionate about advocating the role, relevance, and value of counselling to the public, employers, and commissioners. We work in accordance with the BACP’s Ethical Framework.
All of our family mediators are accredited with the Family Mediation Council, ensuring our mediation services meet recognised professional standards.
Our Impact
We support around 3000 people a year through our counselling and mediation services.
85% of our clients report improved relationships and personal wellbeing after working with us.
Each year, we deliver around 4500 counselling sessions; 550 mediation sessions and 250 Mediation Information and Assessment Meetings (MIAM).